Shipping Policy

Order Processing:

• Orders are processed within 1-7 business days.

• We do not ship on weekends or holidays.

• Please note that high order volumes may cause slight delays.

Shipping Rates & Delivery:

• Shipping charges are calculated at checkout.

• Estimated delivery times based on shipping options:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1-2 business days

Order Tracking:

• Once your order ships, you’ll receive a confirmation email with tracking details.

Shipping Addresses:

• We ship both domestically and internationally.

• Please ensure your address is correct to avoid delivery issues.

Customs & Taxes:

• For international orders, customers are responsible for any customs fees or taxes.

Damages:

• We are not liable for products damaged or lost during shipping.

• In case of damage, please contact the shipping carrier directly to file a claim.

Contact Us:
For questions, contact us at:

• Email: trendykartshop108@gmail.com

• Phone: +92 329 6975825

Thank you for shopping with us!

Return Policy

Eligibility:

• Returns are accepted within 7 days of purchase.

• Items must be unused, in original packaging, and with a receipt or proof of purchase.

Refunds:

• Approved returns will be refunded to your original payment method.

• On-Sale items are non-refundable.

Shipping:

• You are responsible for return shipping costs.

• Send returns to: [108A- New Muslim Town, Wahdat Road, Lahore, Pakistan]

Contact Us:
For questions, contact us at:

• Email: trendykartshop108@gmail.com

• Phone: +92 329 6975825

Thank you for shopping with us!

Warranty Policy

Coverage:
Our products include a 15 Days warranty from the purchase date against defects in materials and workmanship.

Eligibility:

• Valid for original purchasers with proof of purchase.

• Does not cover misuse, abuse, or unauthorized modifications.

Claim Process:

1. Email trendykartshop108@gmail.com with your order number, issue description, and photos if applicable.

2. Our team will review and may request more information.

3. Approved claims will result in repair or replacement at no cost.

Exclusions:

• Warranty does not cover return shipping costs.

• Unauthorized repairs void the warranty.

Contact Us:
For questions, contact us at:

• Email: trendykartshop108@gmail.com

• Phone: +92 329 6975825

Thank you for shopping with us!

24/7 Customer Support

At Trendy Kart Shop, we are committed to offering 24/7 support to ensure customer satisfaction. This policy outlines our dedication to timely, professional, and accessible customer service.

Service Channels:

• Email: trendykartshop108@gmail.com

• Phone:+92 329 6975825

• Live Chat: Available on our website

Service Standards:

• Availability: 24/7, including holidays.

• Responsiveness: Quick, professional responses.

• Resolution: Most issues resolved within 48 hours.

• Feedback: Encouraged for continuous improvement.

Procedures:

• Inquiries: Logged, acknowledged, and resolved quickly.

• Complaints: Escalated and resolved with timely updates.

• Returns/Refunds: Processed promptly, with follow-up to ensure satisfaction.

Policy Review:

This policy is reviewed annually, with updates shared via our website and email.

Thank you for choosing Trendy Kart Shop!

Contact Us:
For questions, contact us at:

• Email: trendykartshop108@gmail.com

• Phone: +92 329 6975825

Thank you for shopping with us!